How to contact Fibo
Want to share your Fibo story, order samples or ask a question about our products and where to buy them?
Don’t hesitate to get in touch at firstname.lastname@example.org or Tel: 01494 771242
Alternatively you can contact us using the contact form below:
Questions about any of our products?
Please don’t hesitate to contact us!
Frequently asked questions
For installation on masonry/concrete walls above ground, use the following solution: Make sure the concrete is dried out and has a maximum moisture level of 85% when mounting. The substrate must be level and provide good attachment possibilities for nails and screws where the panels meet. Remember, where you hang up washbasins or other heavy objects, there must be extra reinforcement.
Forget about the moisture barrier, primer, fix and joints. Fibo panels have an integrated moisture barrier and you can mount the panels directly on the wall framework.
Fibo cannot easily be mounted directly on tiles. If there is an outer wall or wall against cold rooms, there must not be a double-vapor barrier according to Norwegian research institute SINTEF’s building studies results. Because Fibo panels are approved as a vapor barrier, the old vapor barrier must be removed behind the panels.
You can mount Fibo on drywall. With two layers of 0.5-inch drywall, you don’t need horizontal cross sections between the studs. Remember to use screws long enough to go through the drywall and into the studs for secure attachment.
Fibo must be stored lying on a flat surface at room temperature for three days before installation. In addition, Fibo must always be stored lying on a flat surface so that the packaging remains unbroken. The material must be acclimated to the new environment for three days.
Everything you need to know is in our installation instructions. It pays to prepare well in advance!
Fibo is both easier and faster to install than laying tiles. It’s also cheaper. You can either assemble yourself or get help from a craftsman. Proceed carefully, follow our installation instructions, take a picture showing where the joints are, overlap the membrane and use the checklist we provide to help document the installation. This way you get a great result with a 15-year warranty. If you are unsure how to assemble, contact our customer service center or use a craftsman.
If you plan to mount bathroom fittings, a washbasin, faucet, wall-mounted toilet or other bathroom furniture on the panel, you need to install, for example, a 0.5-inch thick sheet of plywood behind it. You can, of course, attach the decor to studs behind the wall.
Fibo Seal is specially developed for our panels and is ETAG 022 approved. Fibo Seal is also supplied in the same colors as the joints on the panels. Do not use silicone, only MS polymer sealant approved according to SINTEF TG 2289.
You should use about 14 screws per sheet (installed at approx. 8-inch intervals) and some 12 screws per inner corner. The rule of thumb is one package of screws for five packs of panels (one pack contains two panels). Fibo Seal lasts for approx. 20 running meters per tube. The rule of thumb is one tube of Fibo Seal for three packs of panels.
It is easy to keep Fibo clean – and you avoid all the dirt that tends to stick to tile grout. Use a clean cloth and warm water. For stubborn dirt, you can use a non-abrasive cleaner. You will find more information in our maintenance instructions.
Measure the total length of the walls, including windows and doors. Then divide the total length of the walls by 0.6. The sum is the number of panels you need. Each package contains two panels. Remember accessories!
You can use Fibo behind normal electric ovens and induction units that do not radiate more than 80 °C (176 °F) towards the back wall. If you have a gas oven or woodstove that produces higher temperatures, do not use Fibo without a flame-resistant material on the back wall.
Fibo can be used in most rooms, but there are exceptions. Like swimming pools and saunas. On the other hand, Fibo is excellent for changing rooms, showers and other spaces adjacent to saunas and swimming pools.
Yes, Fibo is approved for all wet room zones, for example, in the bathroom shower. This is due to the membrane in the sealing layer. Our panels are excellent in all wet rooms, but also where extra-durable walls are needed, like in hallways, garages or laundry rooms. Fibo Kitchen Board is built the same way and also waterproof.
Many of our panel models are delivered in 10-foot heights. If the model you choose cannot be found in the desired height, we have a list you can use to add the wanted height to Fibo.
Yes! Our panels are certified by Norwegian research institute, Sintef.
Since Fibo panels are drawn 2.4 -3 inches above the floor, the structure behind must withstand fire resistance. See SINTEF building detail 520.322.
Our warranty covers normal household use and includes water resistance, color fastness and stain resistance. The guarantee does not apply in the event of incorrect installation, accidental or incorrect use, structural movement or incorrect maintenance, like using an abrasive cleaning agent. The warranty only covers the rights described here. Indirect damage is not covered.